We are still working as normal, through this difficult time. Please allow a little extra time for you order to be delivered, because Royal Mail and other couriers are no longer guaranteeing delivery times. You should still receive you order within one week, if you in the UK. We send everything by tracked services, so you don't need to worry about things being lost.
We simplify carriage costs by charging the same amount for any size of parcel - currently £3.30 per parcel, to the UK Mainland and Northern Ireland. The more you buy, the more you save on carriage. This is our way of discounting larger purchases.
We use a tracked service. We aim to dispatch within one working day, with delivery within 5 working days. If you think your parcel should have arrived, please get in touch, so we can check its progress.
Following the introduction of the 2019 Offensive Weapons Act, some of our products, such as carving knives and steak knives will no longer be permitted to be delivered to a UK residential address. If this applies to your order, we will contact you to arrange delivery to a convenient local collection point, where you will be asked for appropriate identification (e.g. passport, credit card etc), to show you are the person who ordered the goods and you are over 18 years old. This does not apply to ordinary table knives, but we will still verify you are over 18, before sending your order.
We are happy to send cutlery worldwide. Please ask for a quote. You are responsible for paying any customs or other import charges.