Mrs Huckles is compliant with the 2018 EU General Data Protection Regulations.
We do not collect or store credit/debit card details. Secure on-line payment is via Worldpay or Paypal, so we do not have access to your financial details, or credit/debit card information, after you have completed your payment. Mrs Huckles is fully PCI DSS certified, which is a mandatory requirement, under UK law for all Companies which accept telephone or online credit/debit card payments.
Your Personal Data:
We only collect basic personal data about you which is needed to process your order. This includes name, address, email, telephone number, where given and whether we have checked that you are over 18, if purchasing knives.
Why we need it
We need to know your basic personal data in order to send the goods you have purchased. We will not collect data from you which we do not need, in order to provide this service.
What we do with it
All the personal data we process is processed by us in the UK. However, for the purposes of IT hosting and maintenance, this information is located on servers within the European Union. No third parties have access to your personal data, unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. If you have requested us to search for a product for you, we will keep your contact details until you notify us that you no longer wish to receive this information.
If at any point you believe the information we process on you is incorrect, you can request to see this information and have it corrected or deleted.
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
Our Data Protection Officer is Christine March and you can contact her at firstname.lastname@example.org.