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About us and feedback

About us and feedback

About us and feedback

We really have a passion for what we do. We only like to supply cutlery in 'as new' condition - or as near to that as we can manage. Our customers are usually surprised at just how good it is.

Your comments are important to us. Please click the button below to leave feedback.

feedback

Mrs Huckles started trading in 1997. Initially, we traded solely as a retail shop and through advertising in national magazines. The development of e-commerce and the growing popularity of the internet soon meant we had to adapt the way in which we reached our customers. We decided that we would develop a professional online shop, where our customers could see photos of our cutlery, check stock levels and make purchases online. We send cutlery all over the world.

 

You can be reassured that we take our responsibility to our customers very seriously and comply with all current Distance Selling Legislation. This includes publishing full contact details, including our address and telephone number on the website and completing an annual security audit of our payment processing systems.

 

Customer feedback - Just a few of the recent comments we have received:

Just received my parcel from you.Thanks so much, I was so pleased with my purchase, excellent condition and so well packed.
It was a pleasure to buy from you and I will have no hesitation in using your site again or recommending you to friends. S R 2017
 
The cutlery arrived safely this morning. I'm really pleased with it - excellent condition for 40 years old!!! Many thanks. L M 2017

Very pleased with the two immaculate Viners Chelsea teaspoons which arrived today. Thanks...we will mention your service around.   R C 2017

I have just received the Old Hall Alveston fish knives that I ordered. They are in superb condition and arrived well packaged and very promptly. They were also very competitively priced. I'm absolutely delighted with my purchase - thank you Mrs Huckles.  J J 2017

Absolutely fantastic in every way. Ordered matching cutlery late on Tuesday afternoon and it arrived by post Thursday morning. Lovely conversation with Christine who assured me I would be delighted and guess what? It's far better than I had anticipated, it's better than my original and believe me, I'm careful (and fussy). Fantastic product and service. Highly recommend Mrshuckles!!  S S 2017

Thank you so much for sending the Viners Studio teaspoons so quickly. In spite of being the original design they are in mint condition, which makes me feel a bit ashamed of our 48-yr-old ones, which certainly aren't... We started off with 12 but I must have thrown nearly half of them out by mistake over the years - now I'm pleased to have a matching set again. What an excellent service you provide! A L 2017

Thank you for the 2 Cranleigh knives that arrived safely. They are in almost unused condition and now complete a set of 8 place settings. R A 2017

Cutlery arrived today, as promised, and is in beautiful condition, as brand new. Really pleased with goods and service, would recommend. L H 2017

I would like to say how pleased we are with the cutlery which we bought from Mrs. Huckles this last month and to thank her for her efficient service.   She was kind enough to stay in contact for any difficulties that could occur which I much appreciate being that I live in Italy and ordered from here although the cutlery was delivered to my daughter's address in UK.  Thank you. S G 2017

Received the cutlery yesterday.  It's beautiful, and in perfect condition! Many thanks for sourcing it. H D 2017

Thank you for the beautiful Profile cutlery. I was really surprised at the lovely condition everything was in - surpassed all my expectations. R P 2017

Thank you for my beautiful Vanessa cutlery. I didn't think that after all this time we would be able to find replacement items in such lovely condition - they look unused. P H 2017

Just to let you know that the Firenze cutlery arrived safely this afternoon and we're delighted with everything - thank you!
Hoping your business goes from strength to strength.
G B 2017

Just to let you know our cutlery has arrived !!!!!  Thank you it's perfect and in time for all our relatives coming for lunch on Christmas Day .  We will have matching cutlery hoorah ! H T 2016
Just to say a huge thank you for my cutlery which arrived today. It is all in beautiful condition and so well packed. It was good to be able to talk to you personally. F L 2016

Thank you for my cutlery order, which arrived safely today. It looks like new. I shall keep the new items for best and use my own for everyday use now. V W 2016

Thank you for the lovely cutlery and very quick delivery. The items were as new. A P K 2016

Thank you so much. We now have a full canteen again after all these years. No doubt we will be back at some time, when the inevitable happens again. M B 2016

You are providing a very useful service. It's good to know we can still get replacements, even though Royal Doulton discontinued the pattern about ten years ago. H D 2016

Many thanks for the Vanessa spoons. They have arrived safely and are absolutely super - they look completely unused!
I am delighted that I have been able to supplement the cutlery we bought when we first got engaged and married - we now have a lovely set.
S I 2016